Service Technician (Part Time / Full Time)

Service Technician – Part-Time / Full Time

Great Variety of Clients • Autonomous Role • Growing Business • B2B Environment

About Us

Cooee Water is a family-owned and operated business providing clean, fresh filtered drinking water solutions to businesses and homes across Australia.

We have built a strong reputation through long-term customer relationships, exceptional service, and a team that genuinely cares about our clients, our work, and each other. With continued growth across our business, we are looking for an experienced and motivated technician to join us on the next stage of our journey.

At Cooee Water, we value professionalism, reliability, customer care, and a positive team culture where people are respected, supported, and trusted in their roles.

About the Role

As our Lead Service Technician, you will be the face of Cooee Water, working independently across Greater Brisbane while servicing a diverse range of clients from small businesses through to large corporate organisations.

This is a hands-on role offering autonomy, variety, and the opportunity to build strong long-term relationships with customers and our team.

Your Responsibilities Will Include:

• Diagnosing and troubleshooting Zip & Billi systems and other boiling/chilled water units
• Servicing water coolers, including filter changes, maintenance, and internal/external cleaning
• Dependant on experiance - assisting and training team members as they are required and in expansion of the business.
• Installing, maintaining, and repairing boiling and chilled water systems
• Completing safety and functionality checks on equipment
• Providing outstanding customer service and professional client support
• Managing your daily schedule and service runs efficiently
• Supporting and complying with workplace health & safety procedures
• Representing Cooee Water professionally in all customer interactions

What We Offer

• Company vehicle provided
• Full-time position (38 hours per week)
• Flexibility with start and finish times
• Supportive and respectful team environment
• Autonomous role with variety and independence
• Long-term opportunity within a growing business
• Head office based in Maroochydore

About You

We are looking for someone who is experienced, motivated, reliable, and customer-focused, with the ability to work independently while also contributing positively to the wider team.

A minimum of 1-2 years technical experience in relevant field service or maintenance roles is required for this position.

Candidates must be Australian permanent residents or hold appropriate work authorisation to be eligible for this role.

Preferred Experience:

• Previous experience servicing and installing Zip/Billi systems (highly regarded)
• Plumbing experience or plumbing licence (highly regarded)
• Restricted electrical licence (highly regarded)
• Previous field service or multi-site technician experience
• Strong technical aptitude with the ability to diagnose and troubleshoot systems efficiently

Essential Qualities:

• Excellent customer service and communication skills
• Strong problem-solving ability
• Self-motivated with good organisational and time management skills
• Adaptable and able to manage changing priorities
• Professional presentation and attitude
• Reliable, punctual, and team-oriented

Why Join Cooee Water?

• Join a trusted, long-standing business experiencing strong growth
• Be part of a supportive, family-oriented team culture
• Enjoy variety and independence in your day-to-day work
• Work with loyal long-term clients and quality products
• Opportunity to grow with the business long term

Additional Requirements

As part of the recruitment process, candidates will be required to complete:

• Reference checks
• Blue Card clearance
• National Police Check
• A short survey designed to help us understand how we can work together successfully and support the successful candidate's training and development

Cooee Water is an Equal Opportunity Employer, and we welcome applications from all qualified candidates.