Service Technicians

Established HVAC business looking for experienced service technicians with minimum 2 years' experience in the field. Experience in residential and commercial services preferred. Please email your resume and desired hourly pay rate. Prefer a candidate who lives within a reasonable distance from Carver, MA.

Job Duties

• Service, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
• Diagnose and repair of electronic, mechanical, and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Understand company pricing and generate appropriate customer invoice at job site.
• Obtain customer signature at completion of job as well as COD payment.
• Obtain correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what needs to be fixed.
• Identify and report to owner potential opportunities for additional business (newer system and additional services).

Other Requirements

• Well-groomed, neat appearance.
• Valid driver's license and clean driving record.
• Valid social security number.
• Must be able to pass drug test(s) as required by company (if requested).
• Lift up to 50 pounds; be able to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights including rooftops; work in small crawl spaces, attics with high temperatures, or buildings with cold temperatures.
• Observe all company procedures and safety rules.
• Maintain accurate time records and send to payroll when required.
• Work as a part of our team to ensure customer satisfaction.

Benefits Summary (subject to change)

• Qualified technicians can take company van home
• Partial travel pay
• Employer-paid education and training for the right individuals
• Earned sick time as per Commonwealth of MA guidelines
• Five days’ vacation time awarded after probationary period
• Dental insurance (50% paid by employer)
• Health insurance (50% of single, 60% of family paid by employer)
• Employer-paid benefits: Aflac (STD, accidental, cancer coverage, life insurance) and TransAmerica (STD, accidental, life insurance)
• 401K — Employee must complete his / her six months in the company before the employee contributions can be made. After 12 months of continuous employment, employer will match 50% on the first 6%
• Room for growth