Service Video Coordinator

Description of the role:

Ever want a job that gives you a little bit of everything? This is it! Primarily you will be responsible for working with the techs to produce a quick video to customers showing them things on their vehicle that may need attention, as well as showing them what is working well. Being bilingual is a bonus. You will also help the team with some basic customer service and scanning documents. We are looking for someone with a great attitude and a team mentality. Our goal is to put customer satisfaction first while providing an excellent work environment.

Responsibilities:

• Work with techs to create video demonstrations for customers regarding their vehicles.
• Identify and communicate any concerns or issues found during the vehicle inspection.
• Assist with basic customer service tasks.
• Scan and organize important documents.

Requirements:

• Fluency in English, and Spanish (bilingual)
• Strong teamwork and positive attitude.

Benefits:

• Competitive compensation package.
• Opportunity to work in a collaborative and supportive environment.
• Medical and Dental Benefits for full time employees

About the Company:

Peltier KIA Longview is a reputable automotive dealership located in Longview, Texas. Our focus is on providing exceptional customer service and maintaining high standards of professionalism. Joining our team means becoming part of a company that values teamwork and prioritizes customer satisfaction.