Service Writer

Service Writer

Location: Rochester, NY
Salary: $20.00 – $28.00 per hour, based on experience and qualifications

Schedule: Full-Time, Exempt – Monday thru Friday

WHAT YOU WILL GET:

• 7 Paid Holidays + generous paid time off
• Paid Training & Rewards
• 401k & Co. Match
• Comprehensive Benefits
• Fantastic Work-Live Balance
• Friendly, team-oriented environment

WHAT YOU WILL DO:

• The Service Writer supports the Service Manager and Service Dept. with day-to-day administrative responsibilities.
• Responsible for detailed administrative processes of the Service Dept.
• The position shall collect, analyze, input and distribute various items of information throughout the Company.
• Accuracy and timeliness are critical.
• Responsible for timely opening, closing, and processing of repair orders in the system, collecting purchase order information, warranty information and/or customer payment.

ABOUT US!

Five Star Equipment is Northern PA and New York State’s John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties.

As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs.

Our Locations: Dunmore, PA • Williamsport, PA • Waterford, PA • Kirkwood, NY • Rochester, NY • Syracuse, NY • Orchard Park, NY

WHAT YOU WILL NEED TO HAVE:

• Prior experience in parts or service is preferred
• Must have a solid foundation to understand interdependencies of the Service Department, flow of information and documents.
• Knowledge of company reporting, customer accounts and financial reporting methods and operations for Service Department.
• Ability to use software applications such as CDK business system, Microsoft Office and Internet functions.