ServiceNow Administrator (Cleared)

Blue Sky Innovative Solutions LLC is seeking a cleared and experienced ServiceNow Administrator to support our work with a U.S. Department of Defense customer at the forefront of national security. This is a high-impact role embedded with a mission-critical government enterprise team in the National Capital Region. As part of the Blue Sky team, you will keep our federal customer’s ServiceNow platform running at peak performance — managing environments, deploying capabilities, and ensuring every system meets the exacting standards of the DoD enterprise.

Location: Chantilly, VA (on-site; limited remote eligible for unclassified work) Clearance: Active TS/SCI REQUIRED Schedule: Full-time | Monday-Friday | 0800-1700 EST Certification: ServiceNow CSA required at hire Experience: 3+ years ServiceNow administration

What You'll Do

• Own the administration and health of ServiceNow development, test, and production cloud environments.
• Manage user accounts, roles, groups, and access controls across all instances.
• Execute ServiceNow platform version migrations (minimum annually, staying within 2 versions of current release).
• Coordinate and deploy workflow updates across ITSM, ITAM, HRSD, SPM, and CMDB modules.
• Maintain strict environment discipline — dev/test never holds production data; mirrors prod config at all times.
• Support API integrations between ServiceNow and external DoD enterprise platforms.
• Partner with the ISSE to keep the platform compliant with RMF controls and DoD security requirements.
• Contribute to documentation, training materials, and government CDRL deliverables.
• Participate in agile sprint ceremonies, CCBs, and program management reviews.

Required WHAT YOU BRING

• Active TS/SCI security clearance (must hold clearance at time of application — no exceptions).
• U.S. Citizenship.
• ServiceNow Certified System Administrator (CSA) — active certification.
• 3+ years of enterprise ServiceNow administration experience.
• Experience with ITSM, ITAM, and/or HRSD module configuration.
• Proven ability to manage platform deployments across dev, test, and production lifecycle.

Preferred

• ServiceNow Certified Implementation Specialist (CIS) — any module.
• Experience with DoD RMF, STIGs, and cloud ATO processes.
• ITIL v4 Foundation certification.
• Experience with ServiceNow REST/SOAP API integrations. WHY BLUE SKY
• Work directly in support of SDA's mission to deliver resilient space capabilities to warfighters.
• Collaborate with a talented team of cleared ServiceNow architects, developers, and security engineers.
• Competitive compensation benchmarked to GSA labor rates with full benefits package.
• Professional development and certification support.
• Stable, long-term contract work with a growing, people-focused company.