ServiceNow APO Developer

The ServiceNow APO Specialist automates and orchestrates end-to-end invoice processing, exception management, and supplier query workflows. They ensure seamless integration between the ServiceNow AI Platform and core ERP systems like SAP or Oracle.

Key Responsibilities

• Workflow Automation: Build, maintain, and optimize playbooks for invoice digitization and automated exception handling.
• AI & Document Extraction: Configure Now Assist for APO and Document Intelligence to automatically extract data from invoices.
• System Integration: Manage data flow between ServiceNow, inventory systems, and ERPs to execute strict 3-way matching (Invoice, PO, and Goods Receipt).
• Case & Supplier Management: Configure the Finance Operations Workspace to streamline internal resolution and self-service supplier inquiry cases.
• Profile Requirements
• Platform Experience: Hands-on experience with ServiceNow Source-to-Pay (S2P) workflows or Finance Service Management.
• Domain Knowledge: Solid understanding of standard accounting practices, Purchase-to-Pay (P2P) processes, and SOX compliance.
• Technical Skills: Familiarity with Flow Designer, Integration Hub, and staging tables.
• Certifications: ServiceNow Certified System Administrator (CSA) or Accounts Payable Operations for Implementers micro-certification.