ServiceNow Architect

Role: ServiceNow Architect

Location: Dallas, TX | 8 - 14 years of experience

Hire Type: Full Time

Job Description

ServiceNow Architect

• 10-15+ years of overall IT Exp

• 10+ Years in ServiceNow

• Experience in Leading End-to-End Implementations

• Strong knowledge in ITSM, ITOM(Discovery, Service Mapping, Event Mgmt)

• Experience with CMDB design and governance(CSDM)

• Good experience in Discovery and Service mapping, Event Management, Cloud Discovery(AWS, Azure),

• Strong development skills with coding standards, platform governance

• Good understanding of ACLs, Role-based Access, Data privacy & compliance standards

• Strong exp in Integrations using REST/SOAP, Integration Hub, Service Graph Connectors

• Experience in Integrating monitoring tools like Dynatrace, Splunk, Cloud platforms (AWS, Azure), AD

• Good knowledge on AIOPS, Virtual Assistant(GenAI)

• Adequate knowledge on other modules such as GRC/IRM, HRSD and others are added advantage.

• Excellent knowledge on platform upgrades

• Must be a good team player and a lead to handle the team, engage with business stakeholders

• Strong communication and presentation skills

• Must have CSA certification (minimum)