Servicenow Architect

Job Description: Servicenow Solution Architect

• Position Description:
• Employees in this job function are focused on developing and maintaining reusable software components that serve the needs of product developers in the organization. They are responsible for designing, implementing, integrating and maintaining the underlying infrastructure and software applications that support developer productivity and self-service. Key Responsibilities: 1. Collaborate with enterprise architects, software architects, software engineering teams, etc. to design the platform infrastructure and tools encompassing servers, networks, storage, databases, cloud services, etc. 2. Implement and manage the infrastructure that supports the platform tools and ensuring that upgrades, security patches and other performance improvements are regularly performed. 3. Evaluate cloud providers, containerization solutions and other complex technologies to deeply understand the configurations available and create abstractions of common configurations that can be utilized easily by application teams for their workloads 4. Write and execute automated Infrastructure as Code scripts and utilize processes like CI/CD to streamline and automate how the platform infrastructure is provisioned, configured and managed to improve consistency, traceability and repeatability 5. Integrate performance and monitoring best practices including QoS and SLA metrics to scale platform applications and managed services automatically due to demand. 6. Incorporate security and disaster recovery best practices into the infrastructure applications by integrating access control, identity management, logging/monitoring, public/private network configurations, data encryption, storage backup and disaster recovery, etc. 7. Facilitate the integration of enterprise managed software configurations into deployment pipelines managed by application teams to ensure approved configurations and best practices around security, networking, logging & monitoring, performance & scale, etc. are applied 8. Advocating feedback with service providers and developers, to ensure the platform continues to grow and evolve to meet their needs
• Skills Required:
• service now, Solution Architecture