ServiceNow Catalog Administrator

In order to achieve our common goals, we count on you

• Develop and maintain our ServiceNow Service Catalog
• Create and update Catalog Items and Order Guides
• Use Variables and Variable Sets, Catalog UI Policies, and Catalog Client Scripts
• Design, configure, and develop flows, subflows, and workflows
• Understand and implement customer and business requirements
• Consult product owners and the organization on ServiceNow best practices and capabilities
• Be involved in team decisions; everyone can contribute to the team regardless of the experience

What you will need for successful work

• Bachelor’s degree in computer science, information technology, business information technology, or related field with relevant working experience
• Professional experience (min. 1 years) with the ServiceNow platform (Core, Service Catalog, Service Portal/Employee Service Center/Customer Service Portal)
• Knowledge of the ServiceNow platform architecture, design, and handling
• Capacity to communicate technical, architectural, and organizational problems and propose solutions
• Ability to work closely with other parts of the organization
• Thorough way of working with an eye for detail and thinking ahead
• Strong analytical skills paired with a distinct service and customer orientation
• Self-driven to solve problems and overcome roadblocks
• Positive and solution-oriented mindset and a strong team player
• Good proficiency in English (business level), both written and spoken
• Proficiency in German (business level), both written and spoken

What we offer

• Take over an important and challenging role with high visibility
• Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities
• Gain insight into the defence and automotive industry
• Make use of the broad network with over 30.000 great colleagues at Rheinmetall and 4iG worldwide
• Benefit from various professional trainings and events
• Enjoy our international and flexible work environment with an official office in Budapest but up to 100% mobile work
• Continuous learning and certifications
• German language classes
• Business travels to Germany

What we are happy about

• Knowledge of JavaScript, CSS, HTML
• ServiceNow certifications (e.g. CSA, CIS, CAD)