ServiceNow Developer, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Position Overview:

We are seeking a skilled ServiceNow Application Developer to join our dynamic Team, The ideal candidate will be responsible for designs, builds, and deploys custom applications and capabilities across our ITSM, ITOM and ITAM ecosystems.

Core Responsibilities:

• Custom Application Development: Design and build new custom applications from scratch, including data models, user interfaces, and role-based access controls. Build custom scoped applications, service portal widgets, and automated workflows utilizing JavaScript, Glide APIs, and Flow Designer. Adherence of the Common Service Data Model (CSDM), ensuring high-quality CI data visibility.
• ITSM & ITOM Configuration: Enhance ITSM processes (Incident, Problem, Change, Request, ITAM and ITOM suites.
• Platform Configuration & Scripting: Write server-side and client-side scripts using JavaScript, GlideScript, Business Rules, UI Policies, and Script Includes.
• Workflow Automation: Develop and maintain automated workflows, approval processes, and Service Level Agreements (SLAs) using Flow Designer.
• System Integrations: Connect ServiceNow with third-party enterprise systems and databases using REST, SOAP, and Integration Hub.
• UI/UX Design: Create intuitive, user-friendly Service Portal pages, Service Catalogs, and custom workspaces using UI Builder.
• Quality Assurance & Testing: Execute comprehensive unit, integration, and user acceptance testing (UAT) using the Automated Test Framework (ATF) prior to production deployment.

Qualifications & Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Experience: Typically 3-5+ years of software development experience, with a minimum of 1-3 years specifically focused on ServiceNow platform development.
• Technical Skills: Deep proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs.
• Module Knowledge: Well-versed with ServiceNow core modules such as ITSM, ITOM and ITAM
• Certifications: Strongly preferred to hold the ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in ITSM, ITOM, or ITAM
• Soft Skills: Strong problem-solving, stakeholder management, and cross-functional communication abilities

Education:

• Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is as follows:

• New York / New Jersey: $145k - $194k
• Non/New York/New jersey-  N/A

depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

Our hybrid work schedule is four days on-site and work remotely one day per week.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.