ServiceNow Developer

We are seeking a skilled ServiceNow Developer to join our engineering team. In this role, you will contribute to the design, development, and implementation of custom applications and integrations. You will work with modern ServiceNow features like UI Builder and Flow Designer to deliver automated, efficient solutions that drive organizational efficiency.

Key Responsibilities

• Custom Application Development: Design and develop applications on the ServiceNow platform, ensuring they are scalable, maintainable, and aligned with architectural best practices
• Platform Modernization: Use UI Builder and Workspace configuration to build intuitive, high-performance user interfaces and agent experiences
• Scripting: Develop workflows and business logic using JavaScript, Glide APIs, and ServiceNow server/client-side scripting
• Automation & Integration: Implement integrations with third-party systems using REST/SOAP and IntegrationHub
• Workflow Orchestration: Build automated processes via Flow Designer and support request fulfillment through the Service Catalog
• Process Alignment: Apply working knowledge of ITSM processes and CMDB to help maintain data integrity and platform health

Required Skills & Experience

• Experience: 3+ years of hands-on experience within the ServiceNow platform in a developer capacity
• Technical Proficiency: Strong knowledge of JavaScript and ServiceNow-specific APIs (GlideRecord, GlideAggregate, etc.)
• App Engine: Experience building and deploying Custom Applications
• Modern Toolset: Working experience with UI Builder and Workspace configuration
• Integration & Automation: Working knowledge of Flow Designer, IntegrationHub, and REST/SOAP web service integrations
• Foundational Knowledge: Solid understanding of the ServiceNow data model, CMDB structures, and core ITSM modules

Preferred Qualifications

• Certifications: ServiceNow Certified System Administrator (CSA) is highly preferred
• Advanced Certification: ServiceNow Certified Application Developer (CAD) is a plus
• Quality Assurance: Exposure to the Automated Test Framework (ATF)
• Front-End Extension: Knowledge of Service Portal or custom components for UI Builder