Servicenow Developer

Hi Folks,

we have ServiceNow Developer for 4-8 Years in Hyderabad Location

Notice :Immediate to 15 days Max.

Experience as a ServiceNow Leadwith strong expertise in IT Service Management (ITSM).

• Strong expertise in Incident Management, Problem Management, Change Management, Service Request, and Service Catalog.
• Hands-on experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and Service Portal.
• Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
• Experience working with REST/SOAP integrations, Integration Hub, and MID Server.
• Good understanding of ITIL processes and service management lifecycle.
• Experience with CMDB, CSDM, and CI relationship management.
• Exposure to ServiceNow reporting, dashboards, and SLA management.
• Experience with Agile delivery methods and tools such as Jira and Confluence.
• Strong analytical, troubleshooting, and stakeholder communication skills.
• Experience supporting UAT, defect management, and production releases.
• Preferred certifications: CSA, CAD, CIS-ITSM.

ServiceNow Skill Categorization

Must Have Skills

Category

Skills

ServiceNow Platform & ITSM

Experience as a ServiceNow Lead with strong expertise in IT Service Management (ITSM)

ITSM Processes

Strong expertise in Incident Management, Problem Management, Change Management, Service Request, and Service Catalog

ServiceNow Development

Hands-on experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and Service Portal

Scripting & Programming

Strong proficiency in JavaScript, Glide API, and ServiceNow scripting

Integrations

Experience working with REST/SOAP integrations, Integration Hub, and MID Server

IT Service Management Frameworks

Good understanding of ITIL processes and service management lifecycle

CMDB & Configuration Management

Experience with CMDB, CSDM, and CI relationship management

Agile Delivery & Collaboration Tools

Experience with Agile delivery methods and tools such as Jira and Confluence

Soft Skills

Strong analytical, troubleshooting, and stakeholder communication skills

Testing & Release Management

Experience supporting UAT, defect management, and production releases

Nice to Have Skills

Category

Skills

Reporting & Service Performance

Exposure to ServiceNow reporting, dashboards, and SLA management

Certifications

CSA Certification

Certifications

CAD Certification

Certifications

CIS-ITSM Certification

If interested please share your Updated resume to [email protected]

Regards,

Harini.