Servicenow Developer

Roles & Responsibilities ServiceNow Developer

Job Location - Remote

2 PM TO 11 PM shift

• Design and implement scalable, secure, and maintainable ServiceNow solutions.
• Lead end-to-end ServiceNow implementations and enhancements.
• Define technical architecture and align solutions with enterprise architecture standards.
• Conduct architecture workshops and technical design sessions with stakeholders.
• Prepare High-Level Design (HLD) and Low-Level Design (LLD) documentation.
• Establish and follow ServiceNow development standards, governance, and best practices.
• Promote out-of-the-box ServiceNow capabilities and minimize unnecessary customizations.
• Perform architecture reviews and code quality assessments.
• Support platform upgrades and release management.
• Lead implementation across ServiceNow modules such as ITSM, ITOM, ITAM, SPM, CSM, HRSD, IRM/GRC, Now Assist, and Agentic AI.
• Develop workflow and process automation using Flow Designer and IntegrationHub.
• Configure and support Service Portal, Employee Center, UI Builder, and Workspaces.
• Design and implement integrations using REST APIs, SOAP Web Services, MID Server, JDBC, LDAP, and SSO.
• Ensure integrations are secure, scalable, and aligned with enterprise standards.
• Review solutions for security, compliance, performance, and scalability requirements.
• Support ServiceNow development lifecycle, release processes, and audit requirements.
• Provide technical leadership and mentor developers and technical consultants.
• Participate in effort estimation, solution planning, project governance, and architecture reviews.
• Support presales activities and technical solution proposals.

Key Skills: ServiceNow Platform Architecture, JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, ACLs, Scripted REST APIs, CMDB, Discovery, Event Management, Service Mapping, IntegrationHub, Flow Designer, REST, SOAP, OAuth, SAML, LDAP, MID Server, CI/CD, ATF, and Release Management.

developer role