ServiceNow Developer

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a ServiceNow Developer in Pune, India.

We are looking for a skilled ServiceNow professional to support FlexCloud and enterprise ServiceNow platform initiatives. The candidate will be responsible for development, enhancement, and support of ServiceNow-based solutions, ensuring high-quality delivery, stability, and scalability across business workflows.

What a typical day looks like:

• Develop, configure, and enhance ServiceNow applications across modules (ITSM, Service Catalog, Integration, etc.)
• Support API integrations, incident fixes, and production issues (P1/P2 handling)
• Participate in UAT, QA validation, and deployment activities
• Collaborate with architects and senior team members on solution design and improvements
• Work in Agile model (story development, sprint commitments, backlog tracking)
• Perform code review fixes and ensure adherence to platform standards
• Support automation, workflows, and catalog development
• Document technical changes and assist in knowledge transfer activities
• Handle improvement and enhancement requests from business teams

The experience we’re looking to add to our team:

• Strong ServiceNow development knowledge:
  • Business Rules, Client Scripts, Script Includes
  • Flow Designer, Catalog Items
  • REST/SOAP integrations
• Good understanding of:
  • ITSM processes (Incident, Change, Request)
  • CMDB and Discovery (basic understanding preferred)
• Experience with troubleshooting APIs and workflows
• Knowledge of update sets, deployments, and testing
• ~3–5 years of experience in ServiceNow platform development/support
• Experience working in enterprise ServiceNow environments (preferred)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Experience in cloud automation environments (good to have)
• Strong problem-solving and debugging skills
• Good communication with business and technical stakeholders
• Ability to work in fast-paced production support environment
• Ownership mindset for delivery and issue resolution

What you’ll receive for the great work you provide:

• Health Insurance
• PTO

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ITFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: [email protected]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.