Servicenow Developer

Role & responsibilities

Preferred candidate profile

ServiceNow Sr. Developer

Job Description Roles & Responsibilities:

* 3-5years working with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment

* At least 6 years of experience in the IT Industry Experience

* Working knowledge of developing and customizing core ITBM applications such as Demand, PPM, Ideation, Program, etc. along with configuring ITSM modules such as Incident, Problem, Change, etc.

* Hands-on Experience in development Service Catalog and complex workflows

* Good Experience with CMDB to establish relationships between CIs

* Experience in integration ServiceNow with any 3rd party tool/application using web-services (REST/SOAP) or any other methodology like JDBC, etc.

* Working on Data sources and building transform maps to import the asset/CI data into ServiceNow

* Hands-on Experience with scripting (Service & Client side) - Client scripts, UI Policies, Scheduled Jobs, Background scripts, etc.

* Build ServiceNow Reports & Dashboards

* Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS

* Working knowledge of implementing systems using the Agile/Scrum methodology

* Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design

* Maintains service level agreements (SLA) and monitors an SLA workflows

* Good understanding of ITSM, ITBM, ITOM, ITAM ServiceNow Modules Certification a plus

• Certified System Administrator (must have)

• Certified Application Developer (good to have)

• CIS-Project Portfolio Management (good to have)

Required Skills –

• Experience with ServiceNow ITBM, ITSM, ITOM, ITAM modules

• Working knowledge of 3rd party Integrations with ServiceNow

• 2+ years of Experience in ITBM module implementation

• Scrum know-how

• Good in scripting languages

• Excellent communicator; leverage technical, business, and financial acumen to communicate effectively with internal and external customer , Maintain high Customer Satisfaction, Relationship Building, High-level presentation to Top Management Soft Skills –

• Strong communication

• Excellent analytical skills