Global IT ServiceNow developer

We offer:

The ServiceNow Developer will be part of the ServiceNow Platform Global Team responsible for performance of solutions/configurations/development in ServiceNow for our global user communities supported by KION Group IT. The person will take the responsibility as a key development team member for our ServiceNow platform, having a significant contribution to the IT Services delivered by KION Group IT,

Tasks and Qualifications:

Working with ServiceNow technology stack: ITSM, CMDB, CSM, SPM

• Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group

• Translate business and technical requirements into design elements to achieve business objectives

• Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy

• Being a technical support person of the ServiceNow platform and point of contact for ServiceNow-related questions

• Drive development in alignment with platform governance and related processes

• Use case design and development in close cooperation with the business

• Provide training on the Service Now platform to various stakeholders on new features, and increase the awareness of ServiceNow in KION Group

• Work Cross functionally as required with other application developers to ensure streamlined data management and integration behaviors