Servicenow Developer

Role & responsibilities

• Design, configure, develop, and implement solutions on the ServiceNow HRSD platform.
• Work extensively on HR Case Management, HR Services, HR COEs, Employee Center, and Lifecycle Events.
• Develop and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, and Data Policies.
• Configure and customize HR Services, HR Catalog Items, Record Producers, HR Tasks, and HR Workflows/Flows.
• Work on employee lifecycle processes such as Onboarding, Offboarding, Transfers, and other employee journeys.
• Develop integrations between ServiceNow HRSD and third-party HR systems using REST/SOAP APIs and IntegrationHub.
• Troubleshoot production issues, perform root-cause analysis, and provide technical solutions.
• Follow ServiceNow development best practices and ensure solutions are scalable, secure, and maintainable.
• Participate in requirement gathering, technical design, development, testing, deployment, and post-production support.
• Collaborate with business stakeholders, functional consultants, and other technical teams.

Preferred candidate profile

• Experience with Employee Center / Employee Center Pro.
• Experience with HR Integrations and third-party HR systems.
• Knowledge of Now Assist / AI capabilities in HRSD.
• Experience working in Agile/Scrum environments.

Certifications: CSA, CAD is must, CIS is good to have