CIEL HR
Servicenow Developer
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Aluva, Kerala, India
Work mode:
Onsite
Published on:
14 September 2026
What they need
Job Summary
We are seeking a skilled and motivated ServiceNow Developer with 3 to 5 years of experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate should have hands-on experience in ServiceNow platform customization, workflow automation, integrations, and service management modules. The candidate will work closely with business and technical teams to deliver scalable and efficient ServiceNow solutions.
Key Responsibilities
- Develop, configure, and customize ServiceNow applications and modules.
- Design and implement workflows, business rules, client scripts, UI policies, and catalog items.
- Develop and maintain ServiceNow integrations with third-party applications using REST/SOA P APIs.
- Participate in requirements gathering, solution design, development, testing, and deployment activities.
- Troubleshoot and resolve ServiceNow platform issues and performance bottlenecks.
- Create and maintain technical documentation for developed solutions.
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Support platform upgrades, patching, and enhancement activities.
- Follow ServiceNow development best practices and governance standards.
Required Skills
- 3 to 5 years of hands-on experience in ServiceNow development.
- Strong knowledge of ServiceNow ITSM modules.
- Experience in Service Catalog, Incident Management, Change Management, Problem Management, and CMDB.
- Good knowledge of JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Experience with ServiceNow integrations using REST/SOAP APIs.
- Understanding of ServiceNow data model and platform architecture.
- Familiarity with Agile development methodologies.
- Strong problem-solving and analytical skills.
Preferred Skills
- Experience with ITOM, HRSD, CSM, or Service Portal.
- ServiceNow CSA (Certified System Administrator) certification.
- ServiceNow CAD (Certified Application Developer) certification is an added advantage.
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
Employment Type
- Full-Time
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