ServiceNow Developer

Responsibilities

Develop, configure and maintain ServiceNow applications and modules based on business requirements.

Perform ServiceNow configuration, customization and administration, including workflows, business rules, client scripts, UI policies and ACLs.

Develop and maintain ServiceNow integrations with internal and external systems using REST/SOAP APIs.

Work with stakeholders to understand requirements and translate them into technical solutions.

Perform troubleshooting, debugging and resolution of ServiceNow issues and incidents.

Support platform upgrades, testing, deployment and post-implementation activities.

Develop and maintain technical documentation, configuration guides and knowledge articles.

Follow ServiceNow development best practices and ensure solutions are scalable and maintainable.

Provide ongoing support and enhancement for existing ServiceNow applications.

Requirements

Diploma or Degree in Computer Science, Information Technology or a related discipline.

1–3 years of hands-on experience in ServiceNow development.

Experience with ServiceNow modules such as

ITSM, ITOM, CSM or HRSD

will be an advantage.

Hands-on knowledge of

JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies and Workflows/Flow Designer

.

Familiarity with

REST/SOAP API integrations

and web services.

Understanding of ServiceNow development lifecycle, testing and deployment processes.

ServiceNow

CSA certification

is preferred.

Strong analytical and troubleshooting skills.

Good communication skills and ability to work with both technical and business stakeholders.

ALPSOFT TECHNOLOGIES PTE. LTD.

AlpSoft founded in 2002 headquartered in Singapore. Management with a 20-year combined experience working with Multi-National Companies like Hewlett-Packard, Seagate and Agilent. The key uniqueness of AlpSoft is that its management team are highly competent engineers and managers from reputed MNC's. We are consistently chosen by world-class MNC's to support them. We have strong passion to work for small and medium enterprises and start-up companies too.

Since inception, AlpSoft have made significant contributions to the growth of our customers by providing end-to-end solution services starting with Solutions Architecture,Applications Analysis & Design, Project Execution & Management, Quality Control, Solution Delivery & Ongoing maintenance of their business critical applications.

Our background in the Enterprise environment and our capabilities in the Client-Server and N-tier Architectures worked as a substantial benefit to our customers in migrating some of the business critical systems to today’s technology. We continue to provide end-to-end solutions in the “legacy-to-e” arena to our customers with tremendous amount of success rate.

We have a team of expert recruitment professionals, who possess experience with Multi-National Corporations from various industries. Having a sound understanding of the difficulties and rigors in getting that right candidates, they possess good combination of commercial and practical experience gained from various industries, our team is constantly improving the recruitment process to bring solutions from a variety of perspectives.

We are proud to share that many of our clients have chosen to partner us for years. This speaks volumes about the type of long-term relationships we cultivate with our clients whom we cherish deeply.

In partnering our clients, we listen closely to their needs, which are continually evolving as their business grows. To fulfil those changing needs, we have since expanded our service offerings to include new business entities such as HR Consulting, with other exciting plans in the pipeline.

Our Vision:
To actively partner with our valued customers in exploiting information and knowledge with timeliness and cost-effectiveness to increase our customers’ competitive edge."

Purpose Statement

Partner with

selected long-term clients

to exploit improvement opportunities in

cost, speed, knowledge

in order to advance our joined

competitiveness