Servicenow Developer

Company Name: Softtek India Pvt Ltd

Role: Service Now Developer

Experience: 6 to 14 Years

Work time: 6:30 PM To 03:30 AM

Job Description:

• Design, develop, and configure ServiceNow HAM Pro and SAM Pro solutions.
• Implement and optimize hardware and software asset lifecycle management processes.
• Configure Business Rules, Client Scripts, Flow Designer, Integration Hub, and custom applications.
• Manage software license compliance, reconciliation, and Effective License Position (ELP).
• Support asset discovery, CMDB alignment, data quality, and governance initiatives.
• Develop integrations using REST/SOAP APIs, MID Server, and Integration Hub.
• Automate asset provisioning, reconciliation, software reclamation, and compliance reporting.
• Collaborate with ITSM, CMDB, ITOM, Security, and Procurement teams.
• Lead technical design sessions and mentor junior ServiceNow developers.
• Support platform upgrades, enhancements, audit readiness, and continuous improvement initiatives.

Required Experience

• 7+ years of ServiceNow development experience.
• 4+ years of hands-on experience with HAM Pro, SAM Pro, or IT Asset Management.
• Strong experience with CMDB, Discovery, Service Mapping, and ITSM processes.
• Experience integrating ServiceNow with SCCM, Intune, JAMF, Azure, AWS, Okta, and ERP systems.
• Proven experience leading enterprise-scale ServiceNow implementations.\

Required Skills

• ServiceNow ITAM, HAM Pro, SAM Pro
• CMDB, Discovery, ITSM, Service Mapping
• JavaScript, Glide APIs
• Flow Designer, Integration Hub
• Business Rules, Client Scripts, Script Includes
• REST/SOAP APIs, MID Server
• Asset Lifecycle Management
• Software License Compliance & ELP
• SaaS Optimization and License Reconciliation

Certifications

Mandatory

• ServiceNow Certified System Administrator (CSA)
• CIS-HAM or CIS-SAM Certification