ServiceNow Developer

Job Title: ServiceNow Developer

Client: SunLife Financials
Location: Gurgaon, Haryana
Work Mode: On-site
Experience: 4–6 Years
Employment Type: Full-Time
Salary Budget: Up to ₹15 LPA
Open Positions: 2

Job Summary

We are looking for experienced ServiceNow Developers with strong hands-on expertise in ServiceNow development, platform configuration, scripting, and integrations. The ideal candidate should have practical experience with ITSM and GRC/TPRM processes, along with a good understanding of platform security, workflows, and application development.

Candidate Eligibility Criteria

• Candidates must be based in Delhi NCR.
• Immediate joiners or candidates with a notice period of up to 15 days are preferred.
• Previous experience working with a multinational company (MNC) is required.
• Overall experience of 4–6 years, including at least 3 years of hands-on ServiceNow development or administration.
• GRC and TPRM experience is mandatory.

Key Responsibilities

• Develop, configure, and enhance ServiceNow applications, modules, workflows, catalog items, dashboards, and reports.
• Build and maintain platform components using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer.
• Support ITSM and GRC/TPRM processes, including assessments, approvals, due diligence, and risk reviews.
• Develop and maintain integrations using REST APIs, SOAP, JSON, XML, LDAP, and related technologies.
• Configure Access Control Lists (ACLs), roles, groups, and platform security settings.
• Troubleshoot technical issues, conduct root-cause analysis, improve application performance, and support deployments.
• Collaborate with business and technical stakeholders throughout development and implementation.
• Participate in Agile/Scrum activities, documentation, testing, release management, and production support.

Mandatory Technical Skills

• ServiceNow development and administration
• Strong JavaScript and ServiceNow scripting
• Governance, Risk, and Compliance (GRC) and Third-Party Risk Management (TPRM)
• IT Service Management (ITSM)
• Service Catalog, Flow Designer, and Workflows
• Update Sets, ACLs, Business Rules, Client Scripts, and Script Includes
• REST/SOAP integrations and API troubleshooting
• Testing, debugging, deployment, and production support
• ServiceNow platform architecture, security, and governance
• Agile/Scrum methodologies

Good to Have

• ServiceNow CSA or CAD certification
• ITIL certification or knowledge
• Experience with IntegrationHub and ServiceNow Orchestration
• Experience mentoring developers or leading technical initiatives

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. Equivalent relevant experience may also be considered.

Please mention your total experience, relevant ServiceNow experience, current location, notice period, and GRC/TPRM experience when applying.

Pay: Up to ₹1,500,000.00 per year

Work Location: In person