ServiceNow Developer

ServiceNow SAM Pro Developer

Role: ServiceNow SAM Pro Developer

Employment Type: Full-Time

Job Description We are looking for an experienced ServiceNow SAM Pro Developer with strong hands-on experience in implementing, configuring, and supporting ServiceNow Software Asset Management Professional (SAM Pro) .

The candidate will be responsible for software license compliance, software asset optimization, license reconciliation, normalization, reclamation, and vendor audit readiness.

Key Responsibilities

• Implement and configure ServiceNow SAM Pro.
• Configure software models, entitlements, contracts, installations, license positions, and license metrics.
• Manage software normalization, reconciliation, reclamation, and SaaS License Management.
• Integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance, and ITOM.
• Work with Publisher Packs and ServiceNow Content Library.
• Manage software license compliance and identify optimization and cost-saving opportunities.
• Support licensing models such as per-user, per-device, per-core, processor, named-user, concurrent, and SaaS/subscription.
• Troubleshoot software discovery and normalization data-quality issues.
• Integrate with SCCM/MECM, Microsoft Intune, Jamf, cloud portals, and other inventory tools.
• Prepare and maintain software asset data for vendor audits.
• Develop reports and dashboards for license utilization, compliance, and software spend.
• Work with ITAM, IT Finance, Procurement, Legal, and Vendor Management teams.
• Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.

Required Skills

• ServiceNow SAM Pro
• Software Asset Management (SAM)
• IT Asset Management (ITAM)
• ServiceNow Discovery
• CMDB
• Software normalization
• License reconciliation
• Software entitlements and contracts
• Publisher Packs
• License compliance and optimization
• SCCM/MECM, Intune, or Jamf
• ServiceNow scripting / JavaScript
• REST/SOAP APIs
• IntegrationHub
• ServiceNow reporting and dashboards

Good To Have

• ServiceNow SAM Pro Implementation Specialist certification
• ServiceNow CSA certification
• ITIL/ITAM knowledge
• Experience with Microsoft, Oracle, Adobe, IBM, VMware, or Salesforce licensing
• Experience with SaaS License Management and vendor audits

Skills: pro,servicenow,management,sam