ServiceNow Developer (Contract) HRSD / CSM

Role & Responsibilities

Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices

Build platform features using business rules, script includes, Client Scripts, Flow Designer, and Glide APIs

Design and implement REST/SOAP integrations using Integration Hub and MID Server

Module Specialism

CMDB —Configuration Management

HRSD — HR Service Delivery

CSM — CustomerService Management

FSM — FieldService Management

SPM —Strategic Portfolio Management

GRC / IRM —Governance, Risk & Compliance

SecOps —Security Operations

App Engine —Custom Development

Now Assist /Agentic AI

Requirements

Bachelors degree in Computer Science or similar relevant education background.

Minimum 3 years of experience in ServiceNow development required.

Minimum 1 year of experience in HRSD / CSM Module.

Proficiency in JavaScript — Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs

Experience with REST/SOAP APIs, JSON/XML, and integration patterns (Integration Hub preferred from Consultant level)

Solid understanding of the SDLC and Agile/Scrum delivery methodologies

Strong analytical skills and ability to translate requirements into platform solutions

Good communication skills — able to engage with technical teams and non-technical stakeholders.

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