Servicenow Developer ITAM

ServiceNow Sr. Developer

Job Description Roles & Responsibilities:

• 3-5 years working with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment
• At least 3 years of experience in the IT Industry Experience
• Working knowledge of developing and customizing core ITBM applications such as Demand, PPM, Ideation, Program, etc. along with configuring ITSM modules such as Incident, Problem, Change, etc.
• Hands-on Experience in development Service Catalog and complex workflows
• Good Experience with CMDB to establish relationships between CIs
• Experience in integration ServiceNow with any 3rd party tool/application using web-services (REST/SOAP) or any other methodology like JDBC, etc.
• Working on Data sources and building transform maps to import the asset/CI data into ServiceNow
• Hands-on Experience with scripting (Service & Client side) - Client scripts, UI Policies, Scheduled Jobs, Background scripts, etc.
• Build ServiceNow Reports & Dashboards
• Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS
• Working knowledge of implementing systems using the Agile/Scrum methodology
• Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design
• Maintains service level agreements (SLA) and monitors an SLA workflows
• Good understanding of ITSM, ITBM, ITOM, ITAM ServiceNow Modules Certification a plus
• Certified System Administrator (must have)
• Certified Application Developer (good to have)
• CIS-Project Portfolio Management (good to have)

Required Skills

• Experience with ServiceNow ITBM, ITSM, ITOM, ITAM modules
• Working knowledge of 3rd party Integrations with ServiceNow
• 2+ years of Experience in ITBM module implementation
• Scrum know-how
• Good in scripting languages
• Excellent communicator; leverage technical, business, and financial acumen to communicate effectively with internal and external customer , Maintain high Customer Satisfaction, Relationship Building, High-level presentation to Top Management Soft Skills –
• Strong communication
• Excellent analytical skills