ServiceNow Developer - SecOps (Senior Consultant - System Management)

Role description

Title: ServiceNow Developer - SecOps

Location: Irving, Tx (Hybrid)

We are looking for candidate with Minimum 5+ years of experience.

Key Responsibilities

Vulnerability Response (VR)

• Design and develop ServiceNow VR workflows, including vulnerability ingestion, deduplication, prioritization, and remediation tracking
• Integrate VR with external vulnerability management data and tooling
• Build and maintain VR dashboards, reports, and SLA configurations aligned to clients risk appetite and regulatory requirements
• Configure CI/asset attribution logic and vulnerability group rules to ensure accurate ownership assignment
• Develop automated exception and risk acceptance workflows with appropriate approval chains

Security Incident Response (SIR)

• Develop and maintain SIR playbooks, automated response workflows, and escalation logic for security events
• Integrate SIR with SIEM platforms (e.g., Splunk, Microsoft Sentinel, IBM QRadar) and threat intelligence feeds
• Build observable enrichment pipelines and automated containment/remediation actions using Flow Designer and IntegrationHub
• Configure SIR case management, evidence tracking, and post-incident review workflows
• Develop metrics and KPI dashboards for SOC leadership and executive reporting

Platform & General Development

• Write clean, maintainable JavaScript (client scripts, business rules, script includes) and leverage Glide APIs following ServiceNow best practices
• Participate in Agile/Scrum ceremonies, sprint planning, and backlog grooming with the SecOps product team
• Conduct peer code reviews, maintain technical documentation, and support knowledge transfer to junior team members
• Manage platform upgrades, patch testing, and regression validation for SecOps applications
• Collaborate with clients ServiceNow Technical Architecture Review Board to ensure architectural alignment and governance compliance
• Support audit and compliance activities, including evidence collection and control documentation for external and internal frameworks
• Troubleshoot production issues, perform root cause analysis, and implement permanent fixes within defined SLAs

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical discipline or equivalent professional experience
• Minimum 5+ years of hands-on ServiceNow development experience
• Minimum 2+ years of dedicated ServiceNow SecOps development experience hands-on proficiency in both VR and SIR modules is required
• Experience working within enterprise-scale ServiceNow environments (10,000+ users)
• Strong JavaScript development skills within the ServiceNow platform (business rules, client scripts, script includes, UI actions, UI policies)
• Experience with ServiceNow Flow Designer, IntegrationHub, and REST/SOAP API integrations
• Proficiency with ServiceNow CMDB, Asset Management, and CI relationship mapping as they relate to SecOps workflows
• Familiarity with cybersecurity frameworks and standards (NIST CSF, MITRE ATT&CK, CVE/CVSS scoring, OWASP)
• Experience with Agile/Scrum development methodologies and tools (Jira, Confluence).

Skills

Mandatory Skills : Application Security (application security framework/ threat modelling/ Secure SDLC/ DevSecOps/Application Security Architecture Review), Infra Vulnerability management/Triaging/ Remdiation Advisory / ServiceNow /ITSM /CMDB, ServiceNow ITSM

Other details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits
Compensation range: $83,912.00 to $107,720.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert