ServiceNow Developer - SPM

Key Responsibilities:

• Design, configure, and implement ServiceNow SPM modules, including:
• Idea, Demand, Project, Program, and Portfolio Management
• Resource and Time Tracking
• Financial Planning (if enabled)
• Agile 2.0 (Scrum Programs, Epics, Stories, etc.)
• Customize forms, workflows, UI policies, business rules, and client/server-side scripts
• Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary
• Build dashboards and reports for portfolio performance, resource utilization, and project health
• Perform unit testing, support UAT, and provide deployment documentation
• Support data migrations, import sets, and transform maps for legacy data
• Ensure adherence to ServiceNow best practices and development standards

Required Qualifications:

• 3-8 years of ServiceNow platform experience, with 1-2+ years working specifically on SPM or ITBM
• Strong experience with scripting (JavaScript, Glide APIs, etc.) on the platform
• Experience in configuring Portfolio Workbench, Program dashboards, and project templates