ServiceNow Developer with ITSM FSM modules CMDB Development Support

Hi All, We have openings for Service Now Developer (ITSM & FSM ) modules for Hyderabad and Chennai locations , SEP joiners only , Shift time US shift 7;30 PM to 5:30 AM

Role & responsibilities

EXP: 3 to 5 Yrs and 5-8 Yrs

Location: Hyderabad and Chennai

Notice period: SEP Joiners only

Mode : Hybrid 3days office in a week

Shift time :7.30 PM to 5.30 AM (US Shift)

Job Description

ServiceNow Development

. 3 to 8 years of hands on ServiceNow development experience
. Strong experience with ServiceNow platform architecture and data model.
. Strong handson experience with: Business Rules Script Includes Client Scripts UI Policies UI Actions Notifications Data Policies
. Strong JavaScript development skills.
. Good understanding of server side and client-side scripting.

ServiceNow FSM Mandatory

. Hands on experience with ServiceNow Field Service Management (FSM) is mandatory.
. Experience configuring and developing FSM workflows and functionality.
. Good understanding of field service processes including work orders, task assignment, scheduling/dispatch and field agent workflows.
. Ability to customize FSM functionality based on business requirements.

ITSM Mandatory

. Solid working knowledge of ServiceNow ITSM.
. Hands on experience with one or more of: Incident Problem Change
. Understanding of ITIL processes and their implementation in ServiceNow.

Integration – Mandatory

. Hands on experience developing ServiceNow integrations.
. REST / SOAP APIs.
. JSON / XML.
. Third party / external system integrations.
. Experience with IntegrationHub and/or Flow Designer.

Other Mandatory Capabilities

. Strong debugging and troubleshooting skills.
. Good understanding of ServiceNow tables, relationships and data model.
. Ability to analyze requirements and convert them into technical solutions.
. Good communication and stakeholder management skills.

Good to Have

. Telecom domain experience, particularly: OSS/BSS Network workflows Service assurance Field service operations
. Experience with CMDB / CSDM.
. Experience with ServiceNow Performance Analytics / performance tuning.
. Experience with Domain Separation.
. Experience with ServiceNow mobile / Now Agent.
. Experience with Automated Test Framework (ATF).
. Experience with ServiceNow upgrades and platform administration.
. Experience with CI/CD and DevOps practices.
. ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) FSM related certifications

Interested can send the Cv to [email protected]

Thanks & Regards

Sridhar