ServiceNow Developer/Engineer

Must-Have Qualifications

• At least bachelor's degree in Information Technology or a related field, or equivalent practical experience.
• At least 5 to 7 years of hands-on experience in ServiceNow development, configuration, administration, and support.
• Strong knowledge of JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, and Script Includes.
• Experience with Flow Designer, IntegrationHub, Service Catalog, and workflow automation.
• Understanding of ITSM processes, including Incident, Problem, Change, and Request Management.
• Experience integrating systems using REST/SOAP APIs and related ServiceNow integration tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong communication skills and the ability to work effectively in global, cross-functional teams.
• Fluent English communication skills, both written and spoken

Nice-to-Have Qualifications

• Experience with ITOM Discovery, CMDB/CSDM, SAM Pro, HAM, SPM, or Platform Analytics.
• Knowledge of ServiceNow security, access controls, and upgrade-safe development practices.
• Experience managing deployments across DEV, QA, and PROD environments.
• ServiceNow Certified System Administrator (CSA) certification or other ServiceNow certifications.
• Experience working in international or distributed IT environments.
• Additional language skills and willingness to travel when required.