ServiceNow HAM Implementation Consultant

Role & responsibilities

Essential Skills: ServiceNow HAM Implementation Consultant / Senior DeveloperRole Summary : Lead the end-to-end implementation| configuration| integration| testing| and optimization of ServiceNow Hardware Asset Management Professional.Implementation Responsibilities: Conduct requirement workshops; translate business requirements into solution designs; configure HAM Pro; support testing| deployment| go-live| and post-production stabilization.HAM Pro Configuration: Configure hardware models| asset records| stockrooms| consumables| vendors| contracts| Asset Manager Workspace| reports| and dashboards. Hardware model normalization and one-time inventory upload may also form part of the implementation scope.CMDB Alignment: Establish alignment between hardware assets and Configuration Items; support reconciliation; improve asset and CI data quality; identify duplicate| incomplete| or inconsistent records.Discovery and Integrations: Integrate HAM with ServiceNow Discovery and relevant inventory or endpoint-management sources such as SCCM and Intune| depending on the customer environment.Development Responsibilities: Configure Flow Designer flows| workflows| business rules| client scripts| UI policies| notifications| access controls| catalog items| reports| and dashboards.
Skills: ServiceNow
Experience Required: 6-8