ServiceNow HRSD Developer

ServiceNow HRSD Developer

Location: Hyderabad / Bangalore / Chennai

Experience: 6 - 8 Years

Job Requirement

We are looking for an experienced ServiceNow HRSD Developer with 68 years of ServiceNow experience and strong hands-on expertise in HR Service Delivery (HRSD). The candidate will be responsible for configuring, customizing, integrating, and supporting ServiceNow HRSD solutions across the employee lifecycle.

Key Responsibilities

• Configure HR Case Management, HR Services, Employee Center, HR Workflows, and self-service.
• Develop HR Catalogs, Record Producers, Service Requests, and Knowledge Management solutions.
• Build automation using Flow Designer, Business Rules, Notifications, and Approvals.
• Configure HR Criteria, User Criteria, HR Profiles, Roles, ACLs, and access controls.
• Integrate HRSD with Workday, SAP SuccessFactors, Oracle HCM, Active Directory, and other systems.
• Configure Agent Workspace, Case Routing, SLAs, Reports, Dashboards, and Analytics.
• Support UAT, testing, defect resolution, production deployment, upgrades, and production support.
• Collaborate with HR stakeholders and technical teams throughout the project lifecycle.
• Support Virtual Agent and AI-powered employee self-service capabilities.

Mandatory Skills

• ServiceNow HRSD
• HR Case Management
• Employee Center
• HR Services
• HR Workflows
• Flow Designer
• HR Catalog
• Record Producers
• Business Rules
• HR Knowledge Management
• User Criteria
• HR Profiles
• ACLs
• ServiceNow Integrations
• REST APIs