Servicenow HRSD Developer

This position will perform requirements gathering, functional and technical design, development, testing, deployment, and operational support activities in support of the enterprise products used by the department.

The work will be a mix of project work, enhancement work, and ongoing application support.

This position will develop solutions on the Service Now (SNOW) platform, both within the SNOW HRSM (HR Service Management) scoped application and across the SNOW platform related to ITSM (IT Service Management) and other platform areas.

Will include Knowledge Base (KB), Case Management, custom form, custom workflow, and integration development and support.

The position will support additional products and tools used within the department, including various AWS services, the .Net/SQL based Bottom-Line check printing application, and custom applications built using python and JavaScript (AWS hosted).

The role will attend client interviews and participate in stakeholder workshops. Upon establishment of the requirements, this position will use their technical and functional knowledge to design, configure, develop, testing, and deployment/cutover phases to implement to production.

Overall technical architecture recommendations, detailed technical designs, learning new technologies, and internal evangelism are also expected.