ServiceNow ITAM Developer

Required Skills & Experience

• 6–10+ years of overall IT experience, with 4+ years in ServiceNow development
• Strong hands-on experience in:
• HAM (Hardware Asset Management)
• SAM Pro (Software Asset Management Professional)
• Expertise in:
• CMDB, Discovery, Service Mapping (good to have)
• ServiceNow scripting (JavaScript, Glide APIs)
• Flow Designer & Integration Hub
• Experience with integration tools (REST/SOAP APIs, MID Server)
• Strong understanding of:
• Software licensing models (Microsoft, Oracle, Adobe, etc.)
• IT Asset lifecycle and compliance frameworks
• Excellent problem-solving and stakeholder communication skills

Preferred Qualifications

• ServiceNow Certifications:
• CSA (Certified System Administrator) – Mandatory
• CIS-SAM (Preferred)
• CIS-HAM (Preferred)
• Experience in end-to-end SAM/HAM implementation projects
• Exposure to ITOM (Discovery, Service Mapping) is a plus
• Knowledge of Agile/Scrum delivery model