ServiceNow ITBM/SPM Developer

Job Summary

We are seeking a ServiceNow ITBM/SPM Developer to lead requirement workshops and guide the configuration and implementation of SPM solutions.

Lead workshops, gather requirements, and guide implementation for ServiceNow Service Portfolio Management.

Responsibilities

• Lead and facilitate requirement workshops for Service Portfolio Management.

• Collaborate with stakeholders to identify and prioritize requirements.

• Advise on ServiceNow configuration and needed customizations.

• Summarize and present requirement blueprints for approval.

• Assist in building the initial product backlog.

• Estimate cross-platform dependencies and data governance needs.

• Identify actions for improved product adoption.

  Qualifications

• Experience: 8+ yrs in ServiceNow development with specialization in ITBM/SPM.

• Proven experience in requirement workshops and blueprint creation.

• Strong understanding of Service Portfolio Management and ITSM best practices.

• Excellent communication and facilitation skills.

• Ability to work collaboratively and manage multiple priorities.

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