Siro Clinpharm
ServiceNow ITOM L3 Support Engineer - Remote (Client: TCS)
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Remote
Published on:
1 October 2026
What they need
Dear Candidate,
We are hiring for MNC client.
Role: ServiceNow ITOM L3 Support Engineer
Location: Pan India / Remote
Experience: 10+ Years
Key Skills:
- Strong hands-on experience in ServiceNow ITOM, Event Management, Discovery, CMDB and CSDM.
- Expertise in L3 troubleshooting, RCA, platform administration, upgrades and patching.
- Strong knowledge of JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions.
- Experience with Flow Designer, Workflow Editor and IntegrationHub.
- Hands-on experience with REST/SOAP APIs, MID Server, LDAP and Azure AD integrations.
- Knowledge of ACLs, roles, users, Update Sets and instance management.
- Experience in platform health monitoring, performance management and ITIL governance.
- Ability to work with infrastructure, development and architecture teams for complex issue resolution.
- Mandatory: ServiceNow Certified System Administrator (CSA).
- ITIL Foundation and ServiceNow Discovery/Event Management certifications preferred.
Interested candidates can share profile on [email protected]
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