ServiceNow ITOM Technical Consultant

Role: ServiceNow ITOM Technical Consultant

Type: Full Time – Contract

Location: Australia

Status: AU valid visa with full work rights

Skills: ServiceNow ITOM, Discovery, Service Mapping, CMDB, CSDM, MID Servers, IntegrationHub, JavaScript, REST/SOAP APIs

Experience: 4+ years

Requisites:

• Hands-on experience with ServiceNow Discovery, Service Mapping and CMDB.
• Configure MID Servers, discovery patterns and service dependency mapping.
• Experience with CMDB data quality, CSDM and Service Graph Connectors.
• Knowledge of REST/SOAP integrations, JavaScript and network protocols.
• Troubleshoot ITOM issues and support deployments, testing and upgrades.
• Collaborate with infrastructure, application and platform teams.

Certifications: ServiceNow CSA (Mandatory), ServiceNow CIS (Preferred)

Nice to Have: Cloud Discovery, Event Management, AWS/Azure integrations and monitoring tools such as Splunk or Dynatrace.

Interested? Please apply. Thanks for your interest and time.

Interested? Please apply. Thanks for your interest and time.

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