ServiceNow ITSM Implementation Engineer

Job Title: ServiceNow ITSM Implementation Engineer

Role Highlights:

• Experience: 4 6 Years
• Location: Bangalore
• Notice Period: IMMEDIATE JOINERS ONLY (Max 15 Days)
• Max Budget: 15 LPA
• Mandatory Certification: ServiceNow Certified System Administrator (CSA)
  Open Positions: 4

Key Responsibilities

• ITSM Implementation: Configure Incident, Problem, Change, Service Request, Knowledge, Service Catalog, and CMDB modules.
• Scripting & Automation: Build Business Rules, Script Includes, Client Scripts, UI Policies/Actions, and Flow Designer flows using JavaScript and Glide APIs.
• Portals & Integrations: Develop Service Portal pages/widgets and build REST/SOAP web service integrations using IntegrationHub and Transform Maps.
• Platform & CMDB Maintenance: Maintain CMDB health (CI classes, reconciliation rules), manage Update Sets, and support SIT/UAT releases.

Must-Have Requirements

• 46 years of hands-on ServiceNow ITSM implementation experience.
• Valid ServiceNow CSA Certification (Mandatory).
• Proficiency in JavaScript, Glide APIs, IntegrationHub, and ITIL v4 concepts.
• Ability to join immediately or within 15 days.

Preferred Skills

• CIS-ITSM or CAD Certifications.
• Knowledge of ITOM, HRSD, or Automated Test Framework (ATF).

How to Apply

Share your updated CV directly to bhargavi_[email protected] along with:

1. Current CTC & Expected CTC
2. Official Notice Period / Last Working Day
3. Proof of CSA Certification