Hitachi Energy

<p><strong>Function</strong></p>
<p>Enterprise Applications</p>
<h1><strong>Our Company</strong></h1>
<p>We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.</p>
<p>Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.</p>
<h1><strong>Job description</strong></h1>
<p>We are seeking an experienced ServiceNow Leader to establish and grow our ServiceNow business and build a high-performing team.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Define and execute the ServiceNow strategy aligned with business objectives.</li>
<li>Build and scale ServiceNow delivery capabilities.</li>
<li>Drive innovation and continuous improvement of ServiceNow offerings.</li>
<li>Drive capability roadmap, certifications, and workforce planning for the business.</li>
<li>Lead successful delivery of ServiceNow engagements across ITSM, ITOM, ITAM, HAM, SAM, SecOps, HRSD, CSM, and custom workflows.</li>
<li>Drive operational excellence and customer satisfaction.
Govern project health, utilization, revenue, and margin performance.</li>
</ul>
<p><strong>Required Qualifications</strong></p>
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.</li>
<li>ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or equivalent certifications.</li>
<li>10+ years of IT industry experience.</li>
<li>8+ years Hands-on or leadership experience of ServiceNow delivery programs</li>
<li>Proven experience managing distributed teams and global delivery models.</li>
<li>Experience supporting clients in Japan and/or APAC markets is highly preferred.
Strong track record in capability building and organizational growth.</li>
</ul>
<p>#LI-VL1</p>
<h1><strong>About us</strong></h1>
<p>We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.</p>
<h1><strong>Fostering innovation through diverse perspectives</strong></h1>
<p>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.</p>
<p>We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.</p>
<h1><strong>How we look after you</strong></h1>
<p>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.</p>
<p>We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.</p>


ServiceNow Leader

ServiceNow Leader

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