ServiceNow Platform Architect

WHO WE ARE?

ALTEN – A Global Leader in Engineering and IT Services

Founded in France in 1988, the ALTEN Group is a leading technological partner serving the world’s largest clients. In 2023, it achieved revenues exceeding 4.07 billion euros and employs over 57,000 people, 88% of whom are engineers and IT experts.

ALTEN Polska has been operating for 13 years, supporting its clients' innovation, research and development, and IT systems. It has offices in Kraków, Warsaw, Wrocław, Gdańsk, and Poznań.

It serves key industries such as aerospace, space, industrial solutions, automotive, railway, energy, finance, telecommunications, and retail.

Areas of expertise : business analysis, cybersecurity, artificial intelligence, data analysis and cloud solutions, application development, software testing, project management, embedded software, quality management, industrialization, digital transformation, and industrial engineering.

For more information, visit : http://www.altenpolska.pl

WHAT YOUR CHALLENGES WILL BE?

We are looking for an experienced ServiceNow Platform Architect to join a major transformation initiative and take ownership of the ServiceNow platform architecture.

🗝️Fully remote work (from Poland) or hybrid from Warsaw - you choose!

🗝️Full-time

🗝️Start: mid-August, 2026

Main tasks:

• Define and govern the ServiceNow platform architecture, ensuring scalability, security, performance, and maintainability.
• Align platform architecture with business objectives and enterprise architecture standards.
• Drive the platform roadmap and identify opportunities for automation, standardization, and continuous improvement.
• Establish architecture standards, governance practices, and design review processes.
• Lead solution design across ServiceNow modules, including ITSM, CMDB/CSDM, IRM/GRC, CSM, and HRSD.
• Own the CMDB and CSDM strategy, ensuring data quality and platform consistency.
• Act as a trusted advisor, translating business requirements into scalable ServiceNow solutions.
• Collaborate with Platform Owners, Enterprise Architecture, and key stakeholders to support strategic platform development.

Requirements:

• Degree in Computer Science, Information Technology, or a related field.
• ServiceNow Certified System Administrator (CSA) certification.
• 7+ years of experience with ServiceNow and ServiceNow architecture.
• 7+ years of experience working in compliance, audit, or regulated environments.
• Strong expertise in ServiceNow implementation, best practices, secure integrations, and enterprise workflows.
• Experience with platform governance, enterprise architecture, CMDB/CSDM, and design authority processes.
• Knowledge of Git, BMC Discovery, and AI capabilities within the ServiceNow ecosystem.
• CAD, CIS ITSM, CIS CSM, CIS GRC, CIS SecOps, CTA, or CMA certifications are considered a strong advantage.
• Excellent stakeholder management and communication skills, with the ability to translate complex technical concepts into business language.
• Professional proficiency in English; German proficiency is preferred.

We offer a full-time employment contract

• Location – Poland; work model – remote
• Stable and long-term cooperation
• Well-defined career path at the European leader in engineering & IT consulting
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company
• Introduction and cooperation with dedicated Competences Manager

Benefits

• Medicover medical care
• Medicover dental care
• Medicover Benefits platform
• Medicover Sport card
• Referral Program
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme

We also offer cooperation based on a B2B or Contract of mandate (UZ).

We also guarantee:

Access to professional certifications with our technology partners (e.g. Google, ISTQB)

• Access to relevant industry events
• Access to the Knowledge Sharing Program
• Access to Referral program

NOTICE : We kindly inform you that we will contact the selected candidates.

By clicking the "Send" button, you agree to the processing of your personal data contained in the recruitment application by Alten Polska sp. z o.o., with its registered office in Warsaw, for the purpose of conducting the recruitment process for the position specified in the job advertisement.

You may withdraw your consent at any time by contacting us at ALTEN_PL_[email protected], which will result in the termination of the recruitment process and the exclusion of your application from future recruitments.

You can find the full information on the processing of your personal data: https://docs.altenpolska.pl/do\_pobrania/Klauzula\_informacyjna\_dla\_potencjalnych\_pracownikow\_EN.pdf