ServiceNow Program Manager

Job highlights

• 9-15 years IT project management with ServiceNow expertise, PMP/CSM/CSPO certified, skilled in Agile, Scrum, ITIL
• Lead end-to-end ServiceNow implementations, manage scope, timelines, resources, stakeholders, and risks using Agile/Scrum, coordinate technical teams, ensure alignment with business goals

ServiceNow Program Manager-Inf Security

Location: Pune

Experience: 9-15 Years (Total & Relevent)

A ServiceNow Project Manager leads the end to end delivery of ServiceNow implementations and enhancements, defining scope, timelines, and resources while managing stakeholders, risks, and budgets, often using Agile/Scrum methods, coordinating technical teams (developers, architects, BAs), and ensuring project alignment with business goals, requiring strong communication, PMP/Scrum Master certifications, and deep understanding of ServiceNow modules like ITSM, ITOM, etc., to deliver successful platform transformations.

Key Qualifications Experience:
Proven experience in IT project management, with significant focus on ServiceNow implementations.
Certifications: PMP, Certified ScrumMaster (CSM), or Certified Scrum Product Owner (CSPO) are often preferred.
Methodologies: Strong background in Agile, Scrum, and ITIL frameworks.
Skills: Excellent communication, leadership, problem solving, and organizational skills.
Tools: Familiarity with PM tools like JIRA, Asana, MS Project.