ServiceNow Program Manager

Job highlights

• Experience: 10+ Years

• Manage ServiceNow programs, projects, enhancements, releases, and operations.

• Act as the primary point of contact for business, technology teams, vendors, and leadership.

• Gather business requirements and translate them into ServiceNow initiatives, roadmap items, Epics, Features, and User Stories.

• Coordinate with Process Owners, Product Owners, Architects, SMEs, Developers, and Operations teams.

• Manage project plans, resources, budgets, risks, issues, dependencies, and delivery timelines.

• Drive ServiceNow governance, standardization, automation, platform optimization, and adoption.

• Promote OOTB ServiceNow capabilities and minimize unnecessary customization.

• Provide functional understanding across ITSM, CMDB/CSDM, ITAM, SPM, GRC/IRM, and Security Operations/VR.

• Lead Agile/Scrum or hybrid delivery and provide regular updates to senior leadership.

We are looking for an experienced ServiceNow Program Manager to manage end-to-end ServiceNow programs covering delivery, stakeholder management, governance, operations, and continuous improvement.

Experience: 10+ Years

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.