ServiceNow QA Engineer

Role & responsibilities

• Minimum 5 years of ServiceNow testing experience
• Detailed knowledge of Service-Now powered applications such as ITSM, CSM, FSM and also well versed with Automated Test Framework (ServiceNow ATF)
• Conducting different types of testing across various ServiceNow Upgrades. Additional exposure to Automation Tools like Selenium / Playwright for Regression Testing
• Understanding of Software Testing Life Cycle including Test Planning, Test Design, Test Execution, Defect Reporting and Tracking
• Understanding and Analyzing Test Requirements, preparation of Requirement Traceability Matrix, Test scenarios, Test Cases, Reviewing the Test Cases and Test Case execution
• Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect including tracking and addressing of any discovered issues.
• Certified in System Administration is a plus
• Strong interpersonal, communication, and presentation skills