ServiceNow QA Tester

Come to one of the biggest IT Services companies in the world! Here you can transform your career!

We are looking for a ServiceNow QA Tester (Remote) who wants to learn and transform his/her career.

Requirements:

• 0-2 years of experience in Quality Assurance, Software Testing, or a related technical field.

Advanced to Fluent English.

• Basic understanding of software testing methodologies and QA best practices.

• Experience executing functional, regression, and integration testing activities.

• Familiarity with defect tracking tools such as ServiceNow, Jira, HP Quality Center, or similar.

• Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

• Basic knowledge of test case creation, test execution, and defect management processes.

• Familiarity with documentation standards and version control practices.

• Basic SQL/database query knowledge for validation and testing purposes.

• Proficiency with Microsoft Office Suite.

• Strong analytical, problem-solving, and communication skills.

• Ability to collaborate with global teams and stakeholders.

• Strong attention to detail and commitment to quality.

Nice to Have:

• Experience testing ServiceNow applications or modules.

• Internship or project experience within regulated industries such as Utilities, Energy, Nuclear, Aerospace, Healthcare, or Financial Services.

• Familiarity with Agile/Scrum delivery methodologies.

• Experience with test management tools.

• Exposure to ServiceNow ITSM, ITOM, CMDB, HRSD, or CSM modules.

• Basic knowledge of automation testing concepts.

• Experience supporting User Acceptance Testing (UAT).

• Knowledge of configuration management and change control processes.

Key Responsibilities:

• Execute test cases and test scripts for ServiceNow applications and related systems.

• Perform functional, regression, integration, and user acceptance testing (UAT).

• Identify, document, track, and validate defects using established QA processes and tools.

• Assist in the creation and maintenance of test plans, test scenarios, and testing procedures.

• Support configuration management and change control activities.

• Participate in peer reviews of testing documentation and quality deliverables.

• Maintain testing environments and support test data management activities.

• Ensure solutions meet business requirements, quality standards, and compliance guidelines.

• Participate in root cause analysis for defects and quality-related issues.

• Identify opportunities to improve testing processes and QA workflows.

• Support implementation of QA best practices and continuous improvement initiatives.

• Collaborate with business users, developers, architects, and project teams.

• Create and maintain testing documentation, test evidence, and knowledge articles.

Preferred Certifications:

• ISTQB Certified Tester Foundation Level (CTFL).

• ServiceNow Certified System Administrator (CSA).

• ServiceNow Micro-Certifications.

• Agile Testing or Scrum-related certifications.

<<<<<< Please attach resume in English >>>>>>

What do we offer?

• Health insurance

• Dental Plan

• Life insurance

• Meal/Food Voucher

• Childcare assistance

• Total Pass

• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates

• Partnership with SESC

• Reimbursement of Certifications

• Free TCS Learning Portal – Online courses and live training

• International experience opportunity

• Discount Partnership with Universities and Language Schools

• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

• TCS Gems – Recognition for performance

• Xcelerate – Free Mentoring Career Platform

Employment Type: CLT

Work Model: Remote

Compensation: Salary to be discussed + benefits

Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity and inclusion drives our efforts to provide equal opportunities to all candidates who meet our required knowledge and competency needs, regardless of socio-economic background, race, color, national origin, religion, sex, gender identity or expression, age, marital status, disability, sexual orientation, or any other characteristic.

At Tata Consultancy Services, we promote an inclusive culture and continuously work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, and Ethnicity. All our opportunities are based on these principles, reinforcing our commitment to building a workplace that respects and values every individual.