Servicenow Sam Pro Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations

Your Role

• Implement and configure ServiceNow SAM Pro, publisher packs, and software models.
• Manage the software asset lifecycle from procurement to retirement.
• Configure licenses, entitlements, contracts, and ELP.
• Perform normalization, reconciliation, reclamation, and compliance audits.
• Integrate SAM with Discovery, SCCM/MECM, Intune, JAMF, CMDB, and CSDM.
• Develop and customize ServiceNow using Business Rules, Script Includes, Client Scripts, Flow Designer, and Integration Hub.
• Build dashboards, reports, and KPIs for license optimization and cost savings.
• Configure forms, tables, workflows, and automation processes.
• Develop client-side and server-side scripting using JavaScript and Glide APIs.
• Design and maintain Service Portal pages and widgets.
• Perform testing, troubleshooting, upgrades, code reviews, documentation, and quality assurance.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.

Your Profile

• ServiceNow Expertise:Deep knowledge of Software Asset Management (SAM Pro), ITAM framework, CMDB, and Common Services Data Model (CSDM).
• Scripting Development:Advanced JavaScript, Glide Script, Glide APIs, Business Rules, Client Scripts, and Workflows.
• Integrations:REST/SOAP APIs, Integration Hub, and connecting third-party discovery tools (SCCM, Flexera, Intune).
• Platform Tools:ServiceNow Discovery and Flow Designer
• Preferred Certification - CSA, CIS-ITSM, ITIL Foundation Certification

What you''ll love about working here

• At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.