Servicenow Solution Architect

• Design end-to-end ServiceNow solutions across ITSM, ITOM, CSM, HRSD, or other relevant modules.
• Translate business requirements into scalable technical solutions and architecture.
• Define solution architecture, integrations, data models, workflows, and technical standards.
• Provide technical leadership to developers and implementation teams.
• Design and oversee integrations using REST/SOAP APIs, MID Server, and other integration technologies.
• Ensure best practices around ServiceNow configuration, customization, security, performance, and upgrades.
• Collaborate with business stakeholders, product owners, and enterprise architects.
• Review technical designs, code, and implementations to ensure quality and maintainability.

Required Skills

• 57 years of hands-on ServiceNow experience, with strong experience in solution/technical architecture.
• Strong knowledge of ServiceNow platform architecture and development.
• Experience with ITSM and at least one additional module such as ITOM, CSM, HRSD, or SPM.
• Strong knowledge of JavaScript, Glide APIs, REST/SOAP, and ServiceNow integrations.
• Experience with ServiceNow upgrades, custom applications, workflows, and performance optimization.
• Strong communication, stakeholder management, and problem-solving skills.
• ServiceNow Certified System Administrator and/or CIS certification preferred.