ServiceNow Solution Architect - Platform Analytics

Job highlights

• Expertise in ServiceNow architecture with focus on Platform Analytics, Performance Analytics, CMDB/CSDM, and advanced reporting
• Design analytics solutions, model data, create dashboards and reports, lead implementation teams, and manage client/stakeholder relationships

ServiceNow Solution Architect - Platform Analytics is a senior

ServiceNow architecture role focused on analytics, reporting, dashboards, and performance insights within the ServiceNow platform. They design the analytics solution, decide what data should be collected, how it should be modelled, and how it should be presented through ServiceNow dashboards and reports.

Key skills to look for

Core ServiceNow ServiceNow architecture

ServiceNow Platform ITSM / ITOM / CSM data CMDB / CSDM

ServiceNow reporting Platform Analytics

Performance Analytics (PA) Indicators / KPIs

Data collection and indicator sources

Dashboards Interactive filters

Reporting and visualization

Analytics Hub Predictive/advanced analytics where applicable

Technical ServiceNow scripting / JavaScript

Glide APIs Data modelling Integrations and APIs Import Sets / Transform

Maps Database/data understanding

Architect-level Solution architecture

Translating business KPIs into ServiceNow analytics

Designing enterprise reporting architecture Client/stakeholder management

Technical governance Leading implementation teams