ServiceNow Solution Architect - Platform Analytics

Role - ServiceNow Solution Architect - Platform Analytics

Required Experience - 8 to 12 yrs

Job Location- Hyderabad

ServiceNow Solution Architect - Platform Analytics is a senior ServiceNow architecture role focused on analytics, reporting, dashboards, and performance insights within the ServiceNow platform. They design the analytics solution, decide what data should be collected, how it should be modelled, and how it should be presented through ServiceNow dashboards and reports.

Key skills to look for

Core ServiceNow
ServiceNow architecture
ServiceNow Platform
ITSM / ITOM / CSM data
CMDB / CSDM
ServiceNow reporting

Platform Analytics
Performance Analytics (PA)
Indicators / KPIs
Data collection and indicator sources
Dashboards
Interactive filters
Reporting and visualization
Analytics Hub
Predictive/advanced analytics where applicable

Technical
ServiceNow scripting / JavaScript
Glide APIs
Data modelling
Integrations and APIs
Import Sets / Transform Maps
Database/data understanding

Architect-level
Solution architecture
Translating business KPIs into ServiceNow analytics
Designing enterprise reporting architecture
Client/stakeholder management
Technical governance
Leading implementation teams