ServiceNow Solutions Architect

ServiceNow Solutions Architect / Certified Technical Architect responsible for architecting and delivering scalable, resilient ServiceNow solutions across ITSM, ITOM, and Performance Analytics in a multinational environment. Leads platform integrations, process optimization, and service reliability initiatives to support business operations, hybrid workforce needs, and strategic technology transformation.

Qualifications:
● Demonstrate strong hands-on experience configuring and administering ServiceNow Performance Analytics for ITSM including indicator design scorecards and custom dashboards for measuring service effectiveness.
● Possess deep practical expertise in ServiceNow ITOM modules such as discovery service mapping and event handling to build holistic visibility and control across complex hybrid infrastructure estates.
● Apply advanced knowledge of ServiceNow ITSM processes including incident problem change request and configuration management to architect solutions that improve service quality and operational stability.
● Utilize solid understanding of infrastructure components such as servers networks cloud platforms and databases to ensure ServiceNow deployments are resilient secure and optimized for performance.
● Bring experience in hybrid work environments collaborating effectively through digital channels to coordinate architecture discussions solution reviews and operational handoffs across distributed teams.
● Employ strong analytical and communication capabilities to translate technical constraints and options into clear recommendations that support leadership decisions on infrastructure investments and modernizations.

Pay: Php100,000.00 - Php120,000.00 per month

Benefits:

• Additional leave
• Life insurance
• On-site parking
• Paid training
• Pay raise
• Work from home

Work Location: Hybrid remote in Taguig