ServiceNow SOMT Architect

Role: ServiceNow SOMT Architect

Rate: £500/day (OUTSIDE IR35)

Contract Length: 6 months initially

Location: London – Hybrid (2–3 days per week onsite)

My client is looking for an experienced ServiceNow Architect with strong SOMT (Service Operations Management) expertise on an initial 6-month contract. You’ll lead the design, architecture and delivery of ServiceNow IT Operations solutions.

In this role, you will define scalable IT Operations architectures, drive observability and AIOps initiatives, and act as the Technical Authority for SOMT across large enterprise environments. To be considered, you’ll need experience in the following:

• Strong commercial experience as a ServiceNow Architect or Lead Consultant on large-scale enterprise ServiceNow programmes.
• Deep hands-on expertise with ServiceNow SOMT, including Service Mapping, Event Management and Operational Intelligence.
• Strong experience in CMDB architecture, data modelling and governance, including Discovery and CMDB health.
• Proven experience integrating ServiceNow with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, Azure Monitor and AWS CloudWatch.
• Experience designing AIOps-driven event correlation, noise reduction and anomaly detection across hybrid, multi-cloud and on-prem environments.
• ServiceNow scripting experience (JavaScript, Glide APIs), plus strong documentation skills (HLDs, LLDs, architecture diagrams) and confidence with senior stakeholders.

If you’re interested in this role, please send me an updated CV and I’ll give you a call to talk it through.

I have interview slots available this week, and candidates will need to be available to start ASAP / within [2-3] weeks of offer.

Best regards,