ServiceNow SPM Developer

Dear Professional,

Greetings from TATA CONSULTANCY SERVICES LIMITED!!!

Thank you for exploring career opportunities with Asia's largest IT company

Exciting # Job Opportunities for # Experienced Professionals

TCS HIRING -ServiceNow SPM Developer /Architect

Location - PAN INDIA

Total Experience Range: 6- 15 years

Must-Have

Technical Competency

• Experience as a Senior Technical Lead / Architect.
• Demonstrated experience in guiding and developing SPM engagements during design and implementation stages.
• Deep subject matter expertise related to ServiceNow SPM concepts such as Innvoation management, Demand Management, Predictive Intelligence, Virtual Agent, Playbooks.
• Conducting demos and working sessions with the client
• Provide technical guidance to Business Analyst
• Gathering requirements from the client
• Advising the client on good practices and recommended solutions
• Design solutions to maximum value while minimizing technical debt
• Refining Agile stories and tasks
• Reviewing work of technical consultants
• Mentoring and assisting technical consultants
• CSA and CAD certification

Behavioral competency

• Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management.
• Strong abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders
• Excellent communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts

Good-to-Have

• CTA certification
• Evaluate the tool stability and performance and provide recommendations
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
• Review and do proactive analyze and resolve application issues as needed.
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance
• Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, ITBM, Etc..)
• CTA or any equivalent certification preferred