ServiceNow Technical Consultant

Run Stronger. Evolve Faster. Perform Smarter with NRI  
  
Ready to shape what’s next?  At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia’s leading organisations. 
  
Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As a ServiceNow Technical Consultant you will be someone who can join any environment and establish yourself as a subject matter expert as well as a trusted advisor. You will gain experience working in challenging environments with intelligent, like-minded professionals. The ServiceNow Technical Consultant will be leveraged and support a named number of NRI-ANZ Customers.  

The ServiceNow Technical Consultant can be based in any Australian capital city.
  
What we’re looking for

• Strong understanding of ServiceNow platform and its features and functionality
• Strong understanding of ServiceNow ITOM\AIOps its features and functionality
• Knowledge of the scripting languages.
• Experience with ServiceNow configuration, customization, and administration
• Familiarity with ServiceNow data models and related features, such as tables, fields, forms, and business rules.
• Understanding of IT service management (ITSM) best practices and industry standards (e.g. ITIL)
• Ability to troubleshoot and resolve technical issues related to ServiceNow
• Knowledge of integrations with other IT systems and tools
• Strong communication and collaboration skills to work with various teams and stakeholders
  This is an excellent opportunity to join a high-performing team delivering meaningful enterprise outcomes within a complex and modern technical environment.
• ServiceNow certifications are desirable

Why Join Us: 

• Deliver tangible business impact through operational excellence.
• Work with cutting-edge tools and AI-enabled platforms.
• Be part of a high-performing, client-obsessed team that values growth and innovation.

Take the next step with us. Apply now and make a real impact. 
Your skills. Our impact. Together unstoppable. At NRI, you’ll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. Don’t worry if you don’t meet every requirement listed - we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI. 
 
NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.